Welcome to Thunderbuddies
SUPPORT TERMS & CONDITIONS:
We can only provide assistance to our direct clients so please enter your Envato license code since we cannot longer give support without.
This ticket system is intended to provide assistance to buyers who experience issues, but please keep in mind that items purchased from ThemeForest or CodeCanyon are provided "as-is" with no guarantee of support (as stated in ThemeForest/CodeCanyon terms & conditions http://themeforest.net/legal/membership).
We will normally answer in between 2 - 4 days. Please note we do not work on weekends.
If we determine the issues are caused by user error or are the result of a plugin, we will ask that you retrace your edits or contact the developer of the plugin you're using.
Additionally, items purchased through a bundle promotion on Envato are not eligible for support or updates (as stated in the bundle item description).
Thanks for your understanding!
Public Community Tickets
Gallery[PUBLIC] Assigned to DKM @ Support / Last comment posted at 11:48 on March 31, 2013
Opened by Florian Pfennig at 11:48 on March 31, 2013Current Rating:
0
Pagination[PUBLIC] Assigned to DKM @ Support / Last comment posted at 11:48 on April 3, 2013
Opened by Tineserous L at 11:48 on April 3, 2013Current Rating:
0
Move the menu to the right[PUBLIC] Assigned to DKM @ Support / Last comment posted at 11:48 on April 3, 2013
Opened by Pix Punch at 11:48 on April 3, 2013Current Rating:
1
Blog Page of Continuos Full Posts [PUBLIC] Assigned to DKM @ Support / Last comment posted at 11:48 on April 3, 2013
Opened by Cherie Prochaska at 11:48 on April 3, 2013Current Rating:
0
Missing Editor Links[PUBLIC] Assigned to DKM @ Support / Last comment posted at 11:48 on April 4, 2013
Opened by Carrie Loves at 11:48 on March 31, 2013Current Rating:
0
Add Widget Area above Main Menu / qTranslate [PUBLIC] Assigned to DKM @ Support / Last comment posted at 11:48 on April 5, 2013
Opened by Paolo at 11:48 on March 31, 2013Current Rating:
0
Missing thumbnails until refresh[PUBLIC] Assigned to DKM @ Support / Last comment posted at 11:48 on April 8, 2013
Opened by Andrew Crook at 11:48 on April 1, 2013Current Rating:
0
Thumbnails Missing Until Page Refresh[PUBLIC] Assigned to DKM @ Support / Last comment posted at 11:48 on April 8, 2013
Opened by James Mutisya at 11:48 on April 8, 2013Current Rating:
0
Chemic Breaks Visual Editor[PUBLIC] Assigned to DKM @ Support / Last comment posted at 11:48 on April 10, 2013
Opened by Kingsley Spencer at 11:48 on March 22, 2013Current Rating:
0
Latest Post: filter by category[PUBLIC] Assigned to DKM @ Support / Last comment posted at 11:48 on April 12, 2013
Opened by Thomas Li at 11:48 on February 15, 2013Current Rating:
0
DIsplaying Blog Posts[PUBLIC] Assigned to DKM @ Support / Last comment posted at 11:48 on April 12, 2013
Opened by Sarah Rosborg at 11:48 on April 9, 2013Current Rating:
0
Blog page problem[PUBLIC] Assigned to DKM @ Support / Last comment posted at 11:48 on April 13, 2013
Opened by Yulu PR at 11:48 on January 14, 2013Current Rating:
3
iPhone and ipad mini[PUBLIC] Assigned to DKM @ Support / Last comment posted at 11:48 on April 17, 2013
Opened by David Battistella at 11:48 on April 17, 2013Current Rating:
0
Still no 3.5 Update for Done Theme?[PUBLIC] Assigned to DKM @ Support / Last comment posted at 11:48 on April 18, 2013
Opened by Jason Stomps at 11:48 on March 25, 2013Current Rating:
0
Skybox Issues[PUBLIC] Assigned to DKM @ Support / Last comment posted at 11:48 on April 21, 2013
Opened by Erik Rostad at 11:48 on April 5, 2013Current Rating:
1
dribbble links[PUBLIC] Assigned to DKM @ Support / Last comment posted at 11:48 on April 22, 2013
Opened by Kevin at 11:48 on April 5, 2013Current Rating:
0
IE8[PUBLIC] Assigned to DKM @ Support / Last comment posted 3 weeks ago
Opened by Zarian Lewis at 11:48 on March 29, 2013Current Rating:
0
Cascading columns[PUBLIC] Assigned to DKM @ Support / Last comment posted 3 weeks ago
Opened by Ben Keenan at 11:48 on April 9, 2013Current Rating:
0
portfolio[PUBLIC] Assigned to Sascha @ / Last comment posted 2 weeks ago
Opened by Mama Mao 2 weeks agoCurrent Rating:
0
Enable Author Information[PUBLIC] Assigned to DKM @ Support / Last comment posted 2 weeks ago
Opened by Tineserous L at 11:48 on April 11, 2013Current Rating:
0
Wont load settings from admin panel[PUBLIC] Assigned to Sascha @ / Last comment posted 1 week ago
Opened by Henrik Rosengren 3 weeks agoCurrent Rating:
0
Issue with parent pages and share links[PUBLIC] Assigned to DKM @ Support / Last comment posted 5 days ago
Opened by Anika Samples 3 weeks agoCurrent Rating:
0
Fatal error: Cannot use object of type WP_Error as array[PUBLIC] Assigned to Sascha @ / Last comment posted 5 days ago
Opened by Chris Thorne 6 days agoCurrent Rating:
0
Altering Logo box[PUBLIC] Assigned to DKM @ Support / Last comment posted 5 days ago
Opened by David Battistella at 11:48 on April 4, 2013Current Rating:
1
Post Date on Blog page[PUBLIC] Assigned to Sascha @ / Last comment posted 3 days ago
Opened by Lori Suggs 4 days agoCurrent Rating:
0
Admin account for Tabs responsive issue[PUBLIC] Assigned to Sascha @ / Last comment posted 2 days ago
Opened by Ilaria Molinari 1 week agoCurrent Rating:
0
Portfolio[PUBLIC] Assigned to Sascha @ / Last comment posted 2 days ago
Opened by Gabriele Produzione 4 days agoCurrent Rating:
0